There are a number of key areas to this live session but the main focus is on what you need to consider when it comes to UX. Please have the site you submitted along with the tasks to test the UX on your site to hand so you can refer to it. Be ready to […]
We’ll arm you with a toolbox of resources, reports and skills to grow sticky, consultative client relationships, better motivated teams and a more profitable studio. We will discuss the impact of quality issues on businesses and practical ways to reduce the instances of them. We’ll practice different sales techniques to better understand your clients’ needs […]
We will put last week's learning surrounding sales techniques and a quality model to work with a group activity. Share experiences and practice managing common objections we often face and discuss why they might arise. Please bring along your Conflicts, Resolutions & Questions from the 'Al Hoy' exercise available in the materials section. Please ensure […]