BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//Nettl Academy - ECPv6.15.12.2//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-ORIGINAL-URL:https://www.nettlacademy.com
X-WR-CALDESC:Events for Nettl Academy
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-Robots-Tag:noindex
X-PUBLISHED-TTL:PT1H
BEGIN:VTIMEZONE
TZID:Europe/London
BEGIN:DAYLIGHT
TZOFFSETFROM:+0000
TZOFFSETTO:+0100
TZNAME:BST
DTSTART:20230326T010000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:+0100
TZOFFSETTO:+0000
TZNAME:GMT
DTSTART:20231029T010000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:+0000
TZOFFSETTO:+0100
TZNAME:BST
DTSTART:20240331T010000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:+0100
TZOFFSETTO:+0000
TZNAME:GMT
DTSTART:20241027T010000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:+0000
TZOFFSETTO:+0100
TZNAME:BST
DTSTART:20250330T010000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:+0100
TZOFFSETTO:+0000
TZNAME:GMT
DTSTART:20251026T010000
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20240221T150000
DTEND;TZID=Europe/London:20240221T160000
DTSTAMP:20260404T065132
CREATED:20201001T170253Z
LAST-MODIFIED:20240814T145501Z
UID:6114-1708527600-1708531200@www.nettlacademy.com
SUMMARY:CR Quality models to manage & exceed customer expectations
DESCRIPTION:We will put last week’s learning surrounding sales techniques and a quality model to work with a group activity. Share experiences and practice managing common objections we often face and discuss why they might arise. \n\n\n\nPlease bring along your Conflicts\, Resolutions & Questions from the ‘Al Hoy’ exercise available in the materials section. \n\n\n\nPlease ensure you are prepared to join in the discussion as it is an interactive session. This session may be recorded for your reference and training purposes.
URL:https://www.nettlacademy.com/live-event/using-a-quality-model-to-exceed-customer-expectations-2024-02-21/
LOCATION:Zoom Meeting
CATEGORIES:Contract Review
ATTACH;FMTTYPE=image/jpeg:https://www.nettlacademy.com/wp-content/uploads/2020/06/Contract-review.jpg
END:VEVENT
END:VCALENDAR